If you are having difficulty accessing your MedPower training, please try these troubleshooting tips: 

Password Issues

  • If using hospital/company login, contact your IT Help Desk.
  • If using a MedPower password, use "Reset password" link during log-in to reset your MedPower password.

No Account Found

  • If you have not yet received login instructions, or get an “account not found” error, ask your local MedPower Administrator to add you to MedPower.

Not Enrolled in Course 

  • If you have a question about course enrollments, please ask your local MedPower Administrator.

If you are having a technical issue with the MedPower platform, please click here to contact us.